POPIA Compliance

Overview

At Hulisa Digital, we are committed to protecting your personal information and ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa. This page outlines how we collect, use, store, and protect your data in line with POPIA regulations.

Information We Collect

We collect personal information through various interactions, including our contact forms, quote request forms, client onboarding meetings, appointment scheduling, chatbot interactions, and WhatsApp communications. The information collected may include your name, contact details, business information, and any additional details necessary to provide our services.

How We Store and Protect Your Information

Your personal data is securely stored in our CRM system for lead and client management. For active clients, we store financial and payment-related information in Sage Accounting and Netcash, our trusted online payment solutions vendors. We implement robust security measures to prevent unauthorized access, loss, or misuse of your data.

How We Use Your Information

Your personal information is used to:

• Process service requests, quotes, and transactions.
• Provide social media marketing, AI automation, website design, and e-commerce web design services.
• Communicate with you regarding services, updates, and promotions.
• Improve customer experience and personalize our offerings.
• Comply with legal and regulatory obligations.

Data Sharing and Third-Party Involvement

We do not sell or share your personal data with unauthorized third parties. However, we may share your information with:

• Service Providers: Trusted third parties assisting with CRM management, accounting, and payment processing.
• Legal Authorities: When required to comply with legal obligations or law enforcement requests.

Your Rights Under POPIA

As per POPIA, you have the right to:

• Access your personal information that we hold.
• Correct or update any inaccurate information.
• Request deletion of your personal data where applicable.
• Object to processing of your data for direct marketing.
• Withdraw consent at any time if processing is based on your consent.

To exercise these rights, please contact us at info@hulisa.co.za.

Cookie Policy and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience and analyze traffic..

Links to External Sites

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

Updates to This Compliance Statement

We may update this POPIA Compliance page from time to time to reflect changes in regulations or our data-handling practices. Any updates will be posted on this page.

Contact Information

For any inquiries regarding this POPIA Compliance statement, please contact us:

• Email: info@hulisa.co.za
• Phone: +27 82 853 3169
• Business Address: 1 Asparagus Road, Halfway Gardens, Midrand 1686